Issues with Product Uploader

0

Details

Project: Aftermarket Websites Platform

Website: https://hurleysautogroup.aftermarketwebsites.com/

Priority: Low

Label: Bug

Status: Closed

Resolution: Solved

Date Submitted: Jan 6, 2020 10:06 AM

Estimated Solve Date: Jan 10, 2020

Description

Brands are loading slowly and incompletely. Race Sport took over an hour and loaded at a reported 58%. All lines currently loaded to site took over 5 hours resulting in 353 Categories and 32.9K products being added to site. Brands will remain stuck in queue until closed and restarted on occasion. Please note that all brands were added one at a time while experiencing these issues.

Comments

Jodi Nichols
Jan 6, 2020 11:49 AM

The process is slow when the uploaded file contains URIs to outside images because the upload tool must download each image and re-upload it to the Cloud. Most of Race Sport's images are hosted on Dropbox, so that requires a lot of turn-around time with downloading and re-uploading images. An action is being taken to make sure all image URIs used in the data files point to images hosted by AAM, which will eliminate the need to perform a download.

David Ayers
Jan 6, 2020 1:23 PM

Paul is working on the image URIs to get it corrected as we speak. This is should lead to all image links being correctly pointed to us by end of the week.