Terms of Service

Last Updated: June 1, 2026

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A MANDATORY BINDING ARBITRATION PROVISION AND A CLASS-ACTION WAIVER (SECTION 13) THAT AFFECT YOUR LEGAL RIGHTS. UNLESS YOU OPT OUT WITHIN 30 DAYS AS DESCRIBED IN SECTION 13.10, YOU AND THE AAM GROUP AGREE TO RESOLVE DISPUTES THROUGH INDIVIDUAL, BINDING ARBITRATION AND TO WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

Welcome. This website is one of several operated by The AAM Group. AAM USA, Inc., doing business as The AAM Group ("AAM," "we," "us," or "our") provides this website and its related pages, content, platforms, products, and services (collectively, the "Service") to you conditioned on your acceptance of these Terms of Service (this "Agreement"). By accessing, browsing, registering for, or using the Service, you agree to be bound by this Agreement and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Service.

This Agreement is the single master agreement governing all websites, platforms, and online services operated by The AAM Group and its affiliated brands, including but not limited to The AAM Group, AAM USA, Inc., Automotive Accessories Marketing, AAM, Aftermarket Websites®, Diesel Pro, Engine Pro, Parts Pro, Total Truck Centers, ReadyPosts, NStore-TV, and Insight and other program logins. References to "the Service" apply to whichever of these properties you are using.

1. Acceptance of These Terms

Your use of the Service constitutes your acceptance of this Agreement. Where the Service requires you to create an account, place an order, or otherwise affirmatively indicate agreement (for example, by clicking "I agree" or a similar control), that act confirms your acceptance of this Agreement as then in effect. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity.

2. Definitions

For purposes of this Agreement:

"Service" means the websites, platforms, content, products, services, and communications operated or offered by The AAM Group and its affiliated brands.
"Dispute" means any dispute, claim, or controversy arising under or relating to this Agreement, the Service, your account, or any related communications or interactions between you and AAM, whether based in contract, tort, statute, regulation, or any other legal theory.
"Claimant" means the party asserting a Dispute, and "Respondent" means the party against whom a Dispute is asserted.

3. Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, disclose, and protect your information and explains the choices and rights available to you. By using the Service, you acknowledge and agree to the data practices described in the Privacy Policy.

4. Electronic Communications

Visiting the Service or sending communications to AAM constitutes electronic communication. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

5. Your Account; Eligibility

You are responsible for maintaining the confidentiality of your account and password and for all activity that occurs under your account. You may not transfer or assign your account to any other person. AAM is not responsible for any loss or damage arising from third-party access to your account resulting from your failure to safeguard your credentials.

The Service is intended for users who are at least 18 years of age, or at least 13 years of age with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from individuals under the age of 13, and individuals under 13 may not use the Service.

6. Tracking Technologies and Consent

The Service uses cookies, pixels, tags, software-based trackers, and similar technologies provided by us and by third parties to enable functionality and to support analytics, advertising, and attribution. These technologies, and the categories of data they collect, are described in our Privacy Policy. By accessing the Service and continuing to use it, you acknowledge and consent to the use of these technologies and to the collection, transmission, and processing of data as described in the Privacy Policy. You may control or limit certain optional tracking through the cookie-preference controls made available on the Service (where available), through standard browser controls, and through the opt-out mechanisms offered by the third-party providers we use. Your election to limit optional tracking does not affect your ability to use the Service.

Any Dispute regarding the collection, use, sharing, or processing of data under the Privacy Policy is governed by the dispute-resolution, fee, and liability provisions of this Agreement, including Sections 11 and 13.

7. Acceptable Use; License; Intellectual Property

Subject to your compliance with this Agreement, AAM grants you a limited, nonexclusive, nontransferable, revocable license to access and use the Service for your own internal or personal use. All content on the Service, including text, graphics, logos, images, data compilations, product information, and software, is owned by or licensed to AAM and is protected by copyright, trademark, and other intellectual-property laws. Except as expressly permitted, you may not copy, reproduce, republish, modify, distribute, display, sell, license, or create derivative works from any part of the Service.

You agree that you will not, and will not permit any third party to:

use the Service for any unlawful, infringing, or fraudulent purpose;
access, scrape, harvest, index, mine, or copy any portion of the Service or its data by automated means (including bots, crawlers, scrapers, or data-extraction tools), or use the Service or its content to train, fine-tune, or develop any machine-learning or artificial-intelligence model, in each case without our prior written permission;
circumvent, disable, or interfere with security, access-control, or rate-limiting features of the Service;
introduce malware or other harmful code, or take any action that imposes an unreasonable or disproportionately large load on our infrastructure; or
use the Service in a manner that violates the rights of others or any applicable law.

8. Links to Third-Party Sites

The Service may contain links to websites or resources operated by third parties ("Linked Sites"). Linked Sites are not under the control of AAM, and we are not responsible for their content, products, services, or privacy practices. We provide links solely as a convenience, and inclusion of a link does not imply endorsement.

9. International Users

The Service is controlled, operated, and administered by AAM from offices within the United States. We make no representation that the Service is appropriate or available for use outside the United States. If you access the Service from another jurisdiction, you do so on your own initiative and are responsible for compliance with applicable local laws.

10. Disclaimer of Warranties

THE SERVICE AND ALL INFORMATION, CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, AAM DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AAM AND ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE OR THIS AGREEMENT, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, AAM'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO AAM FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN SUCH CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless AAM and its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of this Agreement, or your violation of any law or the rights of any third party.

13. Dispute Resolution; Binding Arbitration; Class-Action Waiver

This Section 13 requires most Disputes to be resolved through individual, binding arbitration and waives your right to a jury trial and to participate in class actions. Please read it carefully. You may opt out of arbitration as described in Section 13.10.

13.1 Application

This Section 13 governs any Dispute between you and AAM, regardless of the legal theory on which it is based, except as expressly carved out in Section 13.9. As used in this Section, "Claimant" and "Respondent" have the meanings given in Section 2.

13.2 Agreement to Arbitrate

You and AAM agree that, subject to the pre-dispute process below and the carve-outs in Section 13.9, any Dispute not resolved informally will be resolved exclusively by final and binding arbitration administered under the Federal Arbitration Act, and not in court, except that either party may bring an individual claim in small-claims court if it qualifies.

13.3 Pre-Dispute Notice Requirements

Before initiating any formal dispute-resolution process under this Section, Claimant shall send Respondent a detailed written notice of the Dispute by certified mail to The AAM Group, Attn: Legal / Dispute Resolution, 198 Industrial Park Road, Piney Flats, TN 37686, with a copy by email to sales@theaamgroup.com. The notice shall include all of the following:

Claimant's full legal name and current postal address;
all email addresses Claimant has used in connection with the Service;
the specific date or dates on which Claimant accessed the Service that form the basis of the Dispute;
the specific URL or URLs accessed;
the approximate timestamps of the access;
the device type, operating system, and browser used;
the IP address or addresses used to access the Service, if known to Claimant;
a factual basis for Claimant's standing to bring the Dispute;
a specific description of the conduct alleged and the harm alleged;
the legal theory or theories on which the Dispute is based;
the nature of Claimant's fee arrangement with counsel, if any, including whether the representation is on a contingency, fee-sharing, referral, or hourly basis, the rate or percentage applicable, and the identity of any third party providing funding or financing in connection with the Dispute; and
a list of all claims, demands, formal complaints, or arbitration proceedings filed by Claimant within the 24 months preceding the notice that assert substantively similar legal theories or arise from substantively similar conduct, including the names of respondents and the disposition of each.

A notice that omits any of the foregoing is procedurally deficient, and the dispute-resolution timelines under this Section shall not commence until a compliant notice is received. The disclosures required by subparts (k) and (l) are intended to enable a good-faith assessment of the Dispute and to enable any arbitrator to screen for fraud, abuse, or improper purpose, and shall not be construed to limit any right Claimant has under applicable law.

13.4 Informal Resolution Period

Within 60 days of Respondent's receipt of a compliant notice under Section 13.3, the parties shall engage in good-faith informal resolution discussions, including not fewer than two principal-level meetings, each attended by a principal of Claimant and a principal of Respondent. The parties shall coordinate scheduling in good faith, with Respondent making available a reasonable slate of dates within the 60-day period and Claimant selecting available dates from that slate. Meetings may be conducted by video conference, and Claimant may be accompanied by counsel or an authorized representative. Failure of Claimant to participate in good faith in the required meetings is a material procedural defect, and no arbitration may be commenced unless and until the requirement is satisfied or expressly waived in writing by Respondent. The applicable statute of limitations and any filing fees will be tolled while the parties engage in this process in good faith.

13.5 Binding Arbitration

Any Dispute not resolved through the process in Sections 13.3 and 13.4 shall be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") under its then-current Consumer Arbitration Rules, before a single arbitrator. Filings with any other arbitration provider are procedurally deficient and shall not commence the arbitration. Venue for any in-person component of the arbitration shall be selected by Respondent, provided the venue is reasonably convenient to Claimant; video proceedings shall be permitted at the election of either party. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.

13.6 Threshold Review for Good Faith

As a threshold matter and prior to merits adjudication, the arbitrator is authorized to consider, on the arbitrator's own motion or on motion of a party, whether the Dispute was brought in good faith or bears indicia of fraud, abuse, or improper purpose. In conducting such review, the arbitrator may consider, without limitation, the disclosures provided under Section 13.3, the specificity and accuracy of the notice provided under Section 13.3, the conduct of the parties during the informal resolution process required by Section 13.4, the existence of substantively similar claims previously filed by Claimant or Claimant's counsel, and any other information relevant to the good faith of the Dispute. If the arbitrator finds, by a preponderance of the evidence, that the Dispute was brought in bad faith or for an improper purpose, the arbitrator may dismiss the Dispute and may award reasonable fees and costs to Respondent, in each case to the maximum extent permitted by applicable law and the rules of the arbitration provider. This Section is intended to enable fraud screening and shall not be construed to limit Claimant's ability to assert a good-faith Dispute on the merits.

13.7 Costs and Fees

Each party shall bear its own attorneys' fees and costs except as otherwise provided in this Agreement or required by applicable law. To the maximum extent permitted by applicable law and the rules of the arbitration provider, Claimant shall be responsible for the costs and fees associated with the arbitration; in any event, the allocation of arbitration fees shall comply with the consumer-protection floors imposed by the arbitration provider's consumer rules, and AAM will pay or advance any fees it is required to pay or advance under those rules and applicable law.

13.8 Class-Action Waiver

Each party may bring claims against the other only in such party's individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding. If any portion of this class-action waiver is found to be unenforceable as to a particular Dispute, that Dispute shall proceed in a court of competent jurisdiction (subject to all other terms of this Agreement, including Section 14), and the arbitration agreement set forth in Sections 13.5 through 13.7 shall be null and void as to that Dispute only. The class-action waiver in this Section 13.8 is non-severable from the arbitration agreement; severance of the class-action waiver from the arbitration agreement is not permitted. To the extent any representative, public-injunction, or similar claim is found non-waivable as a matter of law (including a claim for public injunctive relief under California law per McGill v. Citibank, or a representative action under the California Private Attorneys General Act, Cal. Lab. Code § 2698 et seq.), this waiver does not apply to that claim to the extent it is non-waivable, and any such claim shall be severed and may proceed in the courts identified in Section 14 while all other Disputes remain subject to arbitration.

13.9 Carve-Outs from Arbitration

Notwithstanding the foregoing, either party may bring an action in the courts identified in Section 14 for: (a) injunctive or other equitable relief to prevent or stop infringement, misappropriation, or unauthorized use of intellectual property or violation of Section 7; (b) collection of undisputed amounts due; or (c) any other claim that, as a matter of law, may not be subject to pre-dispute arbitration. Either party may also bring an individual claim in small-claims court if it qualifies. The pendency of any such action does not affect the parties' obligations under Sections 13.3 through 13.8 with respect to any other Dispute.

13.10 Right to Opt Out of Arbitration

You may opt out of the arbitration agreement and class-action waiver in this Section 13 by sending written notice of your decision to opt out within 30 days after you first become subject to this Agreement. The notice must include your full legal name, postal address, and the email address associated with your use of the Service, and the statement "I opt out of arbitration." Send it by email to sales@theaamgroup.com with the subject line "Arbitration Opt-Out," or by mail to The AAM Group, Attn: Legal / Dispute Resolution, 198 Industrial Park Road, Piney Flats, TN 37686. If you opt out, Disputes will be resolved in the courts identified in Section 14. Opting out of arbitration does not affect any other provision of this Agreement.

13.11 Survival

The obligations of this Section 13 survive termination of this Agreement.

13.12 Changes to This Section

If AAM makes a material change to this Section 13 after you first accept this Agreement, the change will not apply to any Dispute of which AAM had actual notice before the change. For all other Disputes, the version of this Section in effect at the time the Dispute arose will govern.

13.13 Severability of This Section

If any provision of this Section 13 is held unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect, except that the class-action waiver in Section 13.8 is non-severable from the arbitration agreement as set forth in that Section. Any provision held unenforceable in part shall be enforced to the maximum extent permitted by law.

14. Governing Law and Venue

This Agreement and any Dispute shall be governed by the substantive laws of the State of Tennessee, without regard to its conflict-of-laws principles, and, where applicable to arbitration, by the Federal Arbitration Act. Any Dispute that is not subject to arbitration under Section 13, or that escapes the arbitration agreement for any reason, shall be brought exclusively in the state or federal courts located in or nearest to Sullivan County, Tennessee. Each party consents to the personal jurisdiction and venue of those courts and waives any objection based on inconvenient forum or lack of personal jurisdiction.

15. Termination; Access Restriction

AAM reserves the right, at its sole discretion, to suspend or terminate your access to all or part of the Service, with or without notice, for any conduct that AAM believes violates this Agreement or applicable law or is otherwise harmful to AAM, its users, or third parties. Sections that by their nature should survive termination will survive.

16. Refunds and Taxes

Except as expressly stated in a separate written agreement or as required by applicable law, no refunds will be provided for the purchase of any product or service from AAM. You are responsible for any applicable taxes based on your billing address.

17. Changes to These Terms

AAM may modify this Agreement from time to time. The "Last Updated" date above indicates when this Agreement was most recently revised. Material changes will be effective upon posting, and your continued use of the Service after a change constitutes acceptance of the revised Agreement. Changes to Section 13 are governed by Section 13.12. The current version of this Agreement supersedes all previous versions.

18. Miscellaneous

This Agreement, together with the Privacy Policy and any terms expressly incorporated by reference, constitutes the entire agreement between you and AAM regarding the Service and supersedes all prior agreements on that subject. You may not assign this Agreement without our prior written consent; we may assign it in connection with a merger, acquisition, or sale of assets. Our failure to enforce any provision is not a waiver of it. If any provision (other than as addressed in Section 13.13) is held unenforceable, the remaining provisions remain in effect. Section headings are for convenience only.

19. Contact Information

The AAM Group

198 Industrial Park Rd., Piney Flats, TN 37686

Email: sales@theaamgroup.com

Telephone: (423) 282-0211