no rebates are listed
Priority: Medium
Label: Bug
Status: Closed
Date Submitted: Aug 5, 2019 10:39 AM
Can we change the word unavailable. I would suggest the word used be set at the site level so we can put something different from other members. We ma...
Priority: Medium
Label: Enhancement
Status: Closed
Date Submitted: Mar 31, 2017 12:37 PM
Got this error message when I clicked on the category button in the top toolbar. A PHP Error was encountered Severity: Notice Message: Undefine...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 7, 2017 8:40 PM
I have set a promotion for westin 72-01161 and it does not show up
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 7, 2017 8:57 PM
The year make model defaults to 2017, but to select a 2017 vehicle you need to change the year and then change it back.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 8, 2017 1:44 AM
When I click on this item on the homepage it take me to the product page. There is no image, but there are arrows on each side of the image box. If I ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 8, 2017 1:54 AM
When a category wraps around in the left column, it should space differently so the 2 line description is grouped together and does not look like 2 di...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 8, 2017 1:57 AM
Added a promo widget. When I try to add content, it does not show anything to fill in.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 8, 2017 12:13 PM
I see that the promo widget is populated from the promotions. I would suggest a note that states that when clicking on content for promo widget.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 8, 2017 12:18 PM
If you goto a user and edit the user it makes you change the password. While this should be required to make a user, editing a user it should not be r...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 10, 2017 8:44 AM
When you go to the catalog page (e.g. https://alamo.pacesystems.com/catalog/). I had a vehicle selected, there is a checkbox "Show universal par...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 10, 2017 12:26 PM
The Catalog page shows only the Y/M/M as Your Application and does not show any other selections (e.g. SubModel).
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 10, 2017 1:05 PM
When you type a phrase into the search box with a space (e.g. "front brakes") the page it loads now has a search box that contains "fro...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 17, 2017 2:55 PM
Part Descriptions are not displaying on BAK parts
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 17, 2017 9:01 PM
Images are not being displayed
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 19, 2017 2:32 PM
The header bar is overlapping the settings/order box. Firefox / Windows 10
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 19, 2017 8:05 PM
trying to x out of the YMM search the 'page does not exist' message appears and the selection is still in the search box.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 24, 2017 4:00 PM
In the product grid, when you select "Sort By Price (Low to High)" it does not specify what price field it is using to sort, but my suggesti...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 26, 2017 2:35 PM
Tried to create a new featured brand widget. After saving the newly created widget, I pressed the "Content" button and got an error. I attac...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 26, 2017 3:50 PM
typing 'Bug Shield' in the search field doesn't return hood deflector results
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 27, 2017 9:45 AM
YMM does not seem to function at all for Ranchhand.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 28, 2017 6:21 PM
REMOVE
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 1, 2017 4:19 PM
This is pulling stock and pricing from PER80370, not RET80370. We do not have RET80370 set up in our system and PACE just pulls the 80370 without the ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 2, 2017 7:24 PM
Many brands are listed multiple times on the brands page. Also, Bug report will not allow me to add an image even though it is only 1.2mb in size.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 7, 2017 3:28 PM
I have just added a new widget, "Flash Friday." When I saved the "Flash Friday" widget, an old widget's content titled, "eNew...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 16, 2017 5:05 PM
All Firestone sku's showing no stock available. We are reporting Firestone inventory on the daily feed.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 17, 2017 3:31 PM
For a 2015 Silverado I only get 1 cocoa part when I select digital fit floorliners
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 20, 2017 6:16 PM
Weathertech search by part number shows parts in the search box, but does not display the parts. when I unclick the display universal parts, the box g...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 20, 2017 6:22 PM
when searching for brake pads for a 1967 Chev Camaro the result set seems wrong and there are several parts showing fitment unknown. If you uncheck th...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 27, 2017 11:50 AM
DZ91751SB does not show up under transfer tanks
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 28, 2017 5:26 PM
We use the code PCW as the line code for both Pro Comp Wheels and Pro Comp Steel Wheels. When setting this up in the control panel, it creates an erro...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 2, 2017 12:26 PM
Just got this error A PHP Error was encountered Severity: Notice Message: Undefined index: Filename: controllers/Catalog.php Line Number: 57 ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 16, 2017 1:37 PM
Trying to look at order history for webtest when logged in as 12345 returned the error shown in the attached screen shot.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 16, 2017 2:01 PM
A PHP Error was encountered Severity: Notice Message: Undefined index: Filename: controllers/Catalog.php Line Number: 57 Backtrace: File: /var...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 16, 2017 2:44 PM
When I select ignition with no vehicle or mfg selected I get products from Edelbrock. Edelbrock is not a brand that we have selected. Hypertech is the...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 21, 2017 6:44 PM
When I search for 10041, I get 3 results in the drop down. When I select the Bull Dog Winch number the Retrax part is returned.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 24, 2017 10:56 AM
Logged in as webtest, extang part shows "Your Price" of 865. Should show $819.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 24, 2017 11:33 AM
Shows correct inventory as the wheel is turning then changes to "Unable to Retrieve Stock" - Item #63-9036
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 24, 2017 5:58 PM
when I click on the retrax 10041 it returns the Bulldog winch and big country items. Same thing happens when I click on the bulldog winch or big count...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 31, 2017 10:40 AM
I can see gnrk in my search box, but it says no matching parts when I click on it.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 31, 2017 10:58 AM
cannot manage sub users of an account when logged in as site master user
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 31, 2017 11:42 AM
all of the parts listed under Brandit are Ford Racing Products
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 3, 2017 2:10 PM
There is a bug editing widgets. *I cannot edit the widget's name, type, enabled, preview, show titled show border. *I cannot create a new widge...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 4, 2017 1:17 PM
Penda products are in the system with fitment information. Penda Bedliners do not show up when searching by category. Penda is also not available in r...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 18, 2017 11:20 AM
The "Home Page Top Row" does not work when the browser is scaled down or when site is viewed on mobile devices.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 25, 2017 1:24 PM
I used the top search bar to input a part number, and came back with 0 results. When searching by vehicle, the same part number came up immediately.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 26, 2017 12:43 PM
When looking up parts through the catalog, clicking on the locations button brings up a pop up window, but you only see the spinning circle. It never ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 27, 2017 9:46 AM
I'm receiving an "Unable to Retrieve Stock" message when selecting a category after the initial lookup. For example - enter a 2015 GMC Sierr...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 27, 2017 9:50 AM
Southern Truck not showing up in Year/Make/Model lookup. Looked up a 2016 Chevrolet Silverado 1500
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 29, 2017 11:30 AM
When hovering over publish button getting a circle with line icon.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Apr 29, 2017 3:23 PM
After entering Y/M/M - and going to a screen listing parts - all I am seeing for the Fitment: (Yes/No/Maybe) is a spinning wheel and Loading....
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 1, 2017 2:57 PM
I keep getting "Unable to Retrieve Stock" messages. I've verified that our e-comm listener is up and functioning on our other websites.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 2, 2017 11:49 AM
When I add a Top Banner slider with more than 1 banner in the contents, the Banner appears way too big. I attached a screenshot of what happens.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 3, 2017 10:54 AM
Lost sale emails are set on my site to come through immediately. I have a list of emails entered and I don't see the emails coming through.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 4, 2017 4:58 PM
2016/ford/f150/brackets PACE shows 391705
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 8, 2017 6:02 PM
CUSTOMER NEED FRONT FLOOR MATS AND THE MAYBE LINE ASK IF THE TRUCK WAS A CREWCAB OR EXTENDED CAB BUT THE TRUCK IS A REG CAB
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 9, 2017 11:21 AM
Pace Edwards vehicle lookups on vehicles ask for sub-model. For all series other than ultra groove, the lookup says does not fit when the submodel doe...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 9, 2017 3:35 PM
THERE IS A SOLID FOLD AVAILABLE BUT IS NOT LISTING HERE
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 10, 2017 5:28 PM
ENABLE RETAIL MODE INOP
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 10, 2017 7:23 PM
BODY ARMOR
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 11, 2017 5:22 PM
Looking up a 2015 GMC Sierra 1500 as account 32050 is showing no categories or brands available.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 15, 2017 12:33 PM
Page for lost sales is stopping at 50 and not showing all lost sales - David says get it fixed now!
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 17, 2017 11:40 AM
why are the retail prices so low? seems wrong on many parts, see AMP products...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 23, 2017 2:00 PM
I thought this was already fixed. Is there something else we need to do to make this functionality work?
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 24, 2017 4:25 PM
We have multiple emails and the box checked to send immediately. We don't receive any lost sale emails.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 24, 2017 4:32 PM
valve covers come up in this search most likely due to them being tall enough to clear stud girdles. maybe we need to search titles only or ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 25, 2017 3:59 PM
We have discovered that if you right click and paste a number in the search bar - PACE will not return any matches. However if you Alt-V paste it i...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 26, 2017 9:15 AM
search box does nothing cannot type anything in to look up
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 26, 2017 12:56 PM
searched for 351 clevland water pump
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 30, 2017 12:41 PM
search for 350 chevy roller rockers parts with # 350 in them come up
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 30, 2017 12:45 PM
Failed to load content css: https://alamo.pacesystems.com/application/views/_common/css/main.min.js
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 31, 2017 5:46 PM
I didn't have any problems yesterday, but today It is telling me an account already exsits
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 6, 2017 11:53 AM
I WAS LOOKING UP THE BED RUG FOR THE CUSTOMER THEN TRYED LOOKING UP TH BEDTRED AND CANT HAVING A HARD TRYING TO GET IT TO COME UP .
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 6, 2017 12:02 PM
NOT DISPLAYING ALL AVAILABLE PARTS
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 8, 2017 11:18 AM
shows unavailable but i have 20 in stock
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 8, 2017 6:37 PM
shows unavailable but I have 20 in stock
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 8, 2017 6:40 PM
Instant ordering not working
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 12, 2017 11:56 AM
Was searching for side steps for a 2017 Toyota Tundra. When inputting cab size, I entered Crew Cab, but was given part numbers for the Double Cab
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 12, 2017 12:17 PM
PROFORM Has these
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 12, 2017 4:24 PM
cpmes up with many parts with # 12
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 12, 2017 4:27 PM
shows all part #s with 12 in them
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 12, 2017 4:32 PM
worked
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 12, 2017 4:34 PM
I was changing the sorting method to jobber price high to low and it kicked me back all the way out to all categories, ll sub-categories, when I start...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 14, 2017 11:14 AM
THIS IS JOBBER PRICE, NOT MY DISCOUNTED PRICE. aLL ITEMS ARE SHOWING ONLY JOBBER
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 14, 2017 3:08 PM
Every part entered into the order list shows out of stock.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 14, 2017 5:51 PM
the pricing is still incorrect on this account.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 15, 2017 10:36 AM
DOESN'T ALLOW TO PUT IN QUANTITY - SAYS VALUE MUST BE LESS THAN ZERO ????? WHERE DO YOU PUT A PO#
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 15, 2017 7:57 PM
should come up with items that are dipsticks for 351W by Rick at NPW
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 16, 2017 10:44 AM
look what this returns, way off base
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 16, 2017 11:29 AM
everytime I hit instant order it says thank you for my review and does not bring me to the purchase order screen
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 16, 2017 4:57 PM
roller rockers, roller rockers Chevy get you to roller rockers, the addition of 350 takes you off the board and now starts lining up anything with 350...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 10:36 AM
Also, in the categories, there was no choice for engine parts or whatever we called the category... to narrow down.... Rick at NPW
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 10:40 AM
COMES UP WITH FORD HEADS AND MOROSO SPRING TESTER
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 12:15 PM
SHOWS VALVE COVER HOLD DOWNS
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 12:55 PM
NOT SPECIFIC ENOUGH
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 12:58 PM
COMES UP WITH CAP FIRST
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 1:01 PM
LIST COIL COVER FIRST
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 1:15 PM
Why does it not show in stock stuff first
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 1:17 PM
BETTER
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 2:55 PM
9 TH Item down should be first arp should be at the end by roger
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2017 2:58 PM
This part number is actually for the long bed. It does not fit the 6ft6in.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:20 PM
returned no water pumps unless you checked universal, then RPC water pumps came up BUT no Edelbrock or other brans we stock?????? a water pump should ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:23 PM
79 items called and none at the top was a whole supercharger only parts...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:25 PM
where is the Wiend? Only Edelbrock
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:30 PM
then went to Pioneer because it said Pioneer as a choice nd when you clicked Pioneer the return was nothing? By Rick @ NPW
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:37 PM
returned way too many items with oil in description but look at all the lines listed that don't sell racing oil??/ by Rick @ NPW
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:39 PM
returned nothing, used 350 instead returned a roller rocker... sent by Rick @ NPW
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:46 PM
searched "trailer brake controller"
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:49 PM
Why does all the small related parts come up in mass and yet the real "main" part is buried among the massive return of wires and brackets??...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 1:51 PM
it seems like the search is looking for "a" word, not a group of words. it should look for the word winch mount, mount plate, winch plate b...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 2:01 PM
I attempted to instant order 10 56070 and it brought me here. I did not wri\te a review.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 27, 2017 2:04 PM
WHEN SEARCHING "TRAILER BRAKE CONTROLLER", WE DON'T GET ANYTHING FOR CURT RETURNED! As a AAM line, shouldn't they come up first???
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 29, 2017 10:04 AM
There is no instant order tab availabe
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 29, 2017 10:43 AM
DOES NOT DISPLAY PROPER PRICING----RANDY, GET WITH ME DDOKIE@ALAMOAUTO.COM
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 29, 2017 2:06 PM
No matter the product I look at, my price doesn't display. Randy....Daniela
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 29, 2017 2:12 PM
THIS SEARCH COMES BACK W/SOME RPC, OK, AND THEN JUST ACCESSORIES - NEEDS MORE ACTUAL WATER PUMPS, PRW (SORRY BUT WE NEED THIS LINE), EDELBROCK, MRG GA...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 29, 2017 8:20 PM
HI - DID SAME SEARCH AS LAST BUT FOR 350 CHEVY WATER PUP, AGAIN RPC IS OK BUT NEED OTHER BRANDS IE PRW....
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 29, 2017 8:22 PM
DID A SEARCH, "8000 WINCH" - ONLY RESULTS ARE WARN - NEED BULLDOG IN RESULTS ADDED IN.... ALSO!!!! NEED TO ADD "LBS" TO TO THIS ST...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 29, 2017 8:32 PM
WORKS but comes up with flywheels and flexplate shields from roger NPW
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 3, 2017 12:22 PM
NO RESULTS FROM ROGER NPW
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 3, 2017 12:53 PM
SHOWS curt hitch pins roger npw
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 3, 2017 12:57 PM
missed badly roger npw
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 3, 2017 12:59 PM
I noticed that I put an order in at approx. 1:05 pm but when I checked the order for conformation it showed 2:58 pm. Please fix that.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 10, 2017 3:13 PM
PRICING IS SHOWING UP AS RETAIL INSTEAD OF MY COST.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 13, 2017 12:56 PM
I DON'T KNOW WHO DESIGN YOUR NEW SYSTEM, BUT I WANT WHAT EVER DRUGS THEY ARE ON. THIS SITE IS "NOT" USER FREINDLY
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 14, 2017 5:23 PM
Trying to order a Pendaliner 87105srx, Daniella placed it for me.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 19, 2017 2:24 PM
stocking number and we have one in stock
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 24, 2017 11:46 AM
I was looking for a set of weathertech floormats for a 17 ford raptor according to weather tech part # 446971 and 446972 fit fine according to the Ala...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 26, 2017 12:44 PM
need "trailer brake controller" to bring up 1st Curt 51110, 51120, 51130, 51140 - in this order good to best - before Hopkins Towing!!!!!!!!...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 27, 2017 3:19 PM
need "brake controller" to bring up Curt 51110, 51120, 51130, 51140 - in this order good to best, these need to come up 2st before Hopkins!!...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 27, 2017 3:20 PM
msd 6201, 6425 etc should come up before, not a RPC S7820!!! -scott
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 27, 2017 3:22 PM
I have twice ordered part # FX41015, and when I add this part to my order the system converts it to a FX41014. These are different applications, but t...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 28, 2017 10:50 AM
DESCRIPTION, AND PHOTO SHOW OE FLARES. BUSHWACKER 40909-02 ARE POCKET FLARES ON THEIR WEBSITE.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 4, 2017 11:21 AM
ME AGAIN, BUSHWACKER FOR NISSAN TITAN XD IS 70909-02 I TOLD YOU THE WRONG PART NUMBER 4090902 SORRY
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 4, 2017 11:24 AM
SHOWS ARP BOLTS, SHOULD BE ALL WATER PUMPS BUT NO BOLTS BY RICK K
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 8, 2017 3:01 PM
RETURNS NO DATA, SHOULD BE THE PARTS FROM MR GASKET, PROFORM, PRW BY RICK AT NPW
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 8, 2017 3:04 PM
WE LOOKED UP SOME ITEMS AND AT LEAST ONE OF THE RIGHT PARTS COMES UP AND THEN THE WRONG ONES, SO IF OUR REFERENCES WERE ADDED AS WE DISCUSSED, THEN AN...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 8, 2017 3:11 PM
Searching for 2017 Ford F350, Westin, Get lots of items that show "Unable to Retrieve Stock". If you click into the item it will then say &q...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 8, 2017 3:30 PM
Going to the brand BDS Suspension with a vehicle 2017 Chevrolet Silverado 2500 HD will load a page with parts and the Fitment spins Loading... forever...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 9, 2017 3:39 PM
Undercover SC205D & SC205P - numbers not in our system, but showing 1 in stock on PACE
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 10, 2017 11:05 AM
https://staging.pacesystems.com/catalog/
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 11, 2017 3:21 PM
i PLACED AN ORDER FOR PARTS THAT ARE NOT IN STOCK. THE SYSTEM ACCEPTED MY ORDER, BUT WHEN I LOOK AT THE ORDER HISTORY, IT DOESN'T SHOW UP. VERY CONFUS...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 14, 2017 5:04 PM
The Total Truck logo link in the widget Randt Test2 goes to a site with either an expired or non-existent security certificate.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 15, 2017 1:10 PM
States Must remove factory tow hook - this is not correct per Ranch Hand
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 15, 2017 1:33 PM
test
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 17, 2017 8:58 AM
attempted to order 256801, hit instant order and 257001 appeared in the cart
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 18, 2017 2:56 PM
as we stated on confer call, why is Jobber price a discounted customer price??
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 21, 2017 11:10 AM
DOES NOT SHOW ACCOUNT PRICE; ORDERS NOT TRANSMITTED TO VISION
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 21, 2017 2:51 PM
IN STOCK BUT NOT POPULATED IN LOOKUp
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 22, 2017 3:39 PM
2017 Toyota Tacoma SR5 Extended Cab - Should show 94768 - does not show. If you look up 94768 then the application it will say it fits.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Sep 6, 2017 6:20 PM
Will not accept screenshots - tried all the way down to 1.3mb - Still says image is too large.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Sep 6, 2017 6:21 PM
WHY CAN'T WE PLACE AN ORDER FOR PARTS THAT ARE OUT OF STOCK AT MIDSTATES. IT MAKES NO SENSE! EVERY TIME I HAVE TO PLACE AN ORDER FOR PARTS NOT IN STOC...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Sep 21, 2017 5:27 PM
Randy, I actually have two of these in stock....Also, none of my qfd parts show up
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 4, 2017 11:57 AM
I created an unsupported brand "Eclipse Sunshades" but it has not come up in the list of brands on our site.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 4, 2017 2:16 PM
once the ymm search, choose a catagory and sub catagory, the fitment is just spinning in an effore to load
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 9, 2017 2:02 PM
EVERYTHING IS SHOWING UP AS UNKNOWN FOR FITMENT ON RUNNING BOARDS.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 11, 2017 5:06 PM
the power boards should be in the running boards and steps section
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 18, 2017 2:56 PM
I looked up a set of AMP Research steps for a 2017 Ford F250 Extended cab. This site gave a part number of 78235-01A, but AMP's website lists 76235-01...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 23, 2017 5:27 PM
Under mud guards & flaps. no flaps just AVM
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 24, 2017 5:10 PM
product became unavailable product went to order pad
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 25, 2017 9:28 AM
CLICK ON "ADD TO ORDER", SELECT PART MANUFACTURER, ENTER PART NUMBER, DEFAULTS TO QTY. 1, THEN WILL NOT LET YOU PROCEED, SAYS ENTER A NUMBER...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 30, 2017 6:30 PM
Truxedo 572001, showing no stock in any warehouse. old system shows multiple items at each
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 31, 2017 5:47 PM
tried to order 3 items, enter PO#, then the order would not process tried 3 times. don't have time to wait for 4th will purchase elsewhere
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 4, 2017 4:05 PM
YOUR PART NUMBER COMES UP BUT WITH NO INVENTORY OR PRICING.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 7, 2017 11:09 AM
FYI: This product (Truxedo # 290101) is for a 2000-2007 Dodge Dakota Quad Cab 5.5' Box but your system says Fitment: No
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 9, 2017 3:34 PM
EVERY TIME I GO TO AN ORDER TO SUBMIT IT SAYS EVERY PART OUT OF STOCK. i FORCE THE ORDER THROUGH AND IT WORKS BUT I HAVE TO GO A ROUNDABOUT WAY OF DO...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 10, 2017 1:34 PM
I actually have 10.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 14, 2017 5:48 PM
my search started with selecting brands, then weathertech. and exterior. Next in YMM I selected 2008 chevy then silverado 1500. then I was trying t...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 16, 2017 11:48 AM
price not showing true cost, but does when clicking on part #
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 20, 2017 5:04 PM
FOR 2018 F150 AMP PLUG& PLAY 76127-01A IS NOT CORRECT FOR THIS TRUCK. CALLED AMP RESEARCH STILL USE 76151-01A
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Dec 11, 2017 5:28 PM
test
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Dec 13, 2017 3:04 PM
bad data from Northern and/or Mishimoto?? tried search "1969 Camaro radiator" Only results are spectre pieces?? no radiators?/
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Dec 27, 2017 11:45 AM
LOOKING UP AN EXTANG FOR 2018 TOYOTA TUNDRA, SHORT BED, CREWMAX. EXTANG DOES NOT COME UP AT ALL. SHOULD BE AN 83461.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 2, 2018 10:45 AM
It is not showing the customer's price if the item is out of stock
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 17, 2018 7:17 PM
I was noticing several missing photos in the Lakewood file, Example: FR308KTPWNP has no photo though Summit & Jegs both have one. Update? Somet...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 18, 2018 10:22 AM
no such thing as an air intake for a 1st gen GM F-body
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 23, 2018 8:57 AM
going back arrow when wanting to look at something else system will not refresh not looking to use the category button dg canada
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 23, 2018 8:59 AM
sometimes the in stock products do not show first , like in clutches , in stock items should always display first.......DG CANADA
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 23, 2018 9:03 AM
search vehicle - 1976 Chevy nova with a 5.7 engine category - clutches issue - unavailable and back ordered options come up first. In stock options...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 23, 2018 9:16 AM
air intake systems. to many steps to find if it is 50 state legal. Should be on 1st page after look up. Now , after you to go to search , you have to ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 23, 2018 12:00 PM
Should have categories "universal wire sets"/ "custom wire sets" / "single wires or repair kits" . To hard to find what ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 23, 2018 3:56 PM
PERTRONIX
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jan 26, 2018 5:42 PM
Both of these show zero inventory. Yet there are in the old system as CEQ23 & CEQ53 and you have inventory.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 14, 2018 10:00 AM
Don’t think this is the right price.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 14, 2018 10:04 AM
When i put in the application of year make and model and submodel. The Fitment shows unknow on all exterior catagory parts
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 16, 2018 12:33 PM
I searched for a back up camera in the very top search bar after putting in my application make model submodel and year. The search "camera"...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 16, 2018 4:13 PM
My cost, retail, and jobber are showing the exact same price.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 16, 2018 6:21 PM
Our Price shows even when user is restricted from seeing it
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 16, 2018 6:25 PM
PLEASE CHECK CATALOGING ON RETRAX FOR 2018 TOYOTA TACOMA SHORT BED SHOULD BE A 60851 OR 80851 FOR A MATT FINISH. CATALOGING SAYS THIS DOES NOT FIT. ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 19, 2018 4:52 PM
this grill guard is showing my Cost, Jobber and retail price as the same. map/ unilateral( whatever that means) is higher.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 20, 2018 6:28 PM
We have two store locations that some of our team work at both. When trying to add Johnathan Arriola to the list using the same email it seems that i...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 24, 2018 12:53 PM
says we have it in stock, but we do not.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 27, 2018 1:48 PM
if you put in a 2004 toyota tundra on our site it pulls up a 2445 under firestone. that is the incorrect part #. it should be a 2245.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 6, 2018 12:58 PM
What is all this on the price manager? it does not calculate my parts markup percent. It classifies it as a discount beneath my cost rather than ab...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 10, 2018 12:42 PM
THERE IS NO JOBBER ON ANY BWH; THE JOBBER SHOWN IS LESS THAN MY COST
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 19, 2018 5:35 PM
SHOUD NOT SAY SOLD IN CASE QUANITIES Part #: 1140-12 7 Available Locations (1) Brand: Extang Series: MaxSeal Description: MaxSeal; Tailgate Se...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 21, 2018 1:50 PM
BOM631 DOESN'T SHOW UP ONLINE, HAD TO CALL IT IN.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 22, 2018 5:02 PM
Part number is for white and description says black.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 28, 2018 1:41 PM
The B&W data for the GNRK1117 should have a qualifier for 4WD. The GNRK1116 fits the 2WD
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 6, 2018 10:46 AM
Looking up part, KNA126-5-02. Under this user shows out of stock. We have 5 in inventory. When I check as administrator, shows correct stock
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 13, 2018 3:35 PM
supersede
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 19, 2018 9:36 AM
K&N JOBBER PRICING IS MORE THAN MAP
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 21, 2018 5:43 PM
cant find part 69-9820
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 29, 2018 3:36 PM
WOULD IT BE POSSIBLE TO LIST F450 AND F550 MODELS FOR FORD? SEVERAL PRODUCT LINES HAVE ITEMS THAT FIT THESE MODELS. WE WOULD NEED TO KNOW IF THEIR M...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Sep 19, 2018 11:12 AM
The rebate shown is for Armor Flex covers and not ultra flex covers
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 9, 2018 5:32 PM
If a customer punches in "-6 hose" it displays parts starting with a 6 , no hose, if you punch in -6 fitting, same thing. I don't want to c...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 15, 2018 11:36 AM
punch in a 2701, the initial drop down does not display 2701 it starts with 27011 and other brands but if you push "Search" the 2701 comes ...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 15, 2018 11:37 AM
00110 part number will not pull up under the search but you can go to rock tamers under the brands tab and its right there second line down.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 16, 2018 1:18 PM
I need to delete all items in my shopping cart
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Dec 10, 2018 11:07 AM
We enter part #'s and they just tell us "no part numbers found"
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Dec 21, 2018 1:17 PM
a
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 15, 2019 2:37 PM
alamo has two in stock; showing me none in stock
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 15, 2019 2:39 PM
the website says the 83430 extang will not fit the 2019 1500 ram Classic tradesman, w/o ram box and 6' 4" bed. Service rep anna says it does. P...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 29, 2019 2:36 PM
TIRE COVER SEARCH LIMITED TO BESTOP BRAND. ALSO APPLICATION IN FIRST POP UP DESCRIPTION DOES NOT GIVE FITMENT RANGE. KNOWING ITS 35 INCH DIAMETER AN...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jul 10, 2019 12:45 PM
Since the website upgrade we are not able to review history, see what is coming for that day, nor can I do returns online. I have called in numerous t...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Oct 31, 2019 8:12 AM
a test of the pace ticket system
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Nov 12, 2019 4:28 PM
2020 chevy traverse floor mats weather tech ???
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 11, 2020 2:49 PM
Can’t finalize an order- test where does this note end up?
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 14, 2020 11:47 AM
Cancel ticket 414 site is now working
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 14, 2020 11:52 AM
I don't see anywhere to enter my Purchase Order Number.
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Feb 18, 2020 11:55 AM
When part numbers such as SI4220 are put into the main search bar strange results that don't include the actual part are displayed. If you put the sam...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Aug 14, 2020 11:05 AM
1. When you edit a widget ( i've noticed more with the banner options) When you edit or add a banner the footer of the whole page goes to the top of t...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Mar 1, 2021 5:58 PM
https://production.pacesystems.com/catalog/item/husky-liners/94001 clicking on the 'Fitment: Maybe' button lets me pick a real, then in a few seconds,...
Priority: Low
Label: Bug
Status: Closed
Date Submitted: May 11, 2021 11:24 AM
we carry motul but no listings on pacesystem
Priority: Low
Label: Bug
Status: Closed
Date Submitted: Jun 4, 2021 3:41 PM
The system uses account number as the login for the user. There will also have to be a field that is sent to the distributors host system by Aconnex t...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 7, 2017 9:00 PM
No UWS products show up even though the brand is there.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 8, 2017 1:45 AM
Viair is not showing up in my brand listing even though it is checked.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 17, 2017 12:51 PM
how is the system supposed to handle multiple users with the same account number. The system prevents multiple users with the same email, but seems to...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 19, 2017 11:01 AM
Can we customize the welcome email? Will it come from our email address our pace-systems? It should include a link to the website.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 19, 2017 8:03 PM
Does the retail price come from the mfg list or from the list price returned by our system to pace?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 19, 2017 8:18 PM
Performance seems to be much slower than it was earlier today.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 19, 2017 8:21 PM
If I look up a 2016 Jeep Grand Cherokee Overland and I want an air cleaner, and as thee are not universal, why would it say "may not fit your veh...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 20, 2017 6:28 PM
I know Weather Tech is not a group line but it is what all of the members sell!
Priority: Low
Label: Question
Status: Closed
Date Submitted: Feb 27, 2017 12:10 PM
Racesport -RS-09 MEGAKIT -NEEDS A DESCRIPTION
Priority: Low
Label: Question
Status: Closed
Date Submitted: Mar 3, 2017 3:51 PM
I believe my aconnex response on items with supersessions or alternates will show those alternate and superseded to parts. How will those items be sho...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Mar 16, 2017 1:59 PM
The Trifecta 2.0 covers do not seem to be assigned to a series. Example EXT 92430 does not show up under Trifecta Tonno and there is no Trifecta 2.0 s...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Mar 18, 2017 5:17 PM
I need some clarity on managing users. I cannot see my admin user in the user list. I have added a subuser to webtest. the subuser does not show up in...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Mar 31, 2017 10:54 AM
What needs to happen to get penda loaded?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Apr 4, 2017 5:26 PM
bushwacker 20942-02
Priority: Low
Label: Question
Status: Closed
Date Submitted: Apr 21, 2017 6:30 PM
when looking up a nerf bar or step that requires a mounting bracket list the part number. example westin 22-5005
Priority: Low
Label: Question
Status: Closed
Date Submitted: Apr 21, 2017 6:48 PM
We want to have sub-users for WD users. This will allow us to link multiple users to one account in our Vision system. We can add subusers, but we can...
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 3, 2017 3:18 PM
Is there a way that the Big County kits can show the components like the Aries kits do?
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 4, 2017 4:15 PM
CAN'T NAVIGATE TO FUEL DOORS?
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 16, 2017 12:45 PM
What does this do?
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 23, 2017 2:03 PM
will order history pickup old data prior to our going live w/Pace? would need to access our system's history....
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 23, 2017 2:06 PM
Guys, I am just starting to play around with PACE DEMO here at KARBELT. I notice Retail is wrong, Is this just because DEMO mode?? Also when I hit...
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 23, 2017 2:30 PM
Stupid Canadian here , If I'm in a sub category , brands, etc, but want to go quickly back to categories and brands for this vehicle search????
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 23, 2017 3:07 PM
This box is now coming up checked. Is there a way to default this to come up unchecked?
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 26, 2017 12:38 PM
ANY
Priority: Low
Label: Question
Status: Closed
Date Submitted: May 30, 2017 1:56 PM
DIDN'T FIND IN CHANNEL 15 CHEVY V-VISOR 194536
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jun 1, 2017 2:17 PM
HOW CAN I CHANGE THE DISPLAY SO THAT I CAN READ THE PRICE/COST ON MY ORDERS.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jun 23, 2017 11:29 AM
Why can't we place parts on order if they do not show up in stock?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Aug 3, 2017 9:22 AM
test
Priority: Low
Label: Question
Status: Closed
Date Submitted: Aug 17, 2017 8:56 AM
as we discussed, it is important that my jobbers can see inventory at other NPW warehouse locations. I would like the ability to turn off and on lo...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Aug 21, 2017 11:13 AM
please send 2
Priority: Low
Label: Question
Status: Closed
Date Submitted: Sep 14, 2017 12:07 PM
How do I add a PO# to each item(s) on the same ORDER???
Priority: Low
Label: Question
Status: Closed
Date Submitted: Oct 19, 2017 11:05 AM
ALEX IS THE MAN
Priority: Low
Label: Question
Status: Closed
Date Submitted: Oct 20, 2017 9:23 AM
Cost shows as $0.00 on items ordered.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Oct 24, 2017 3:32 PM
need a comment box
Priority: Low
Label: Question
Status: Closed
Date Submitted: Nov 7, 2017 3:08 PM
several of the nerf bars do not have images
Priority: Low
Label: Question
Status: Closed
Date Submitted: Dec 8, 2017 9:24 AM
I switched to customer view and I guess I'm too ignorant to get back to the screen with pricing.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Dec 13, 2017 2:10 PM
How do I see my google analytics? Do I need a google log in? I see the Tracking ID in "Design" tab
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 3, 2018 3:37 PM
Jobber pricing is higher than MAP
Priority: Low
Label: Question
Status: Closed
Date Submitted: Feb 13, 2018 12:29 PM
Is there any way to see a report on how many of our users view our website on a mobile device VS. desktop? I would like to access that data to help me...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Mar 21, 2018 1:12 PM
I clicking "Retail Price View" and now I need to go back to the standard view.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Apr 30, 2018 2:07 PM
YOUR PHONE IS NOT WORKING
Priority: Low
Label: Question
Status: Closed
Date Submitted: Nov 7, 2018 1:40 PM
WHITCH OF THESE BULBS ARE THE BRIGHTEST?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Nov 8, 2018 7:50 PM
WHERE DO I GO TO GET A COPY OF AN INVOICE??
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jun 3, 2019 4:07 PM
I thought I could print my invoices off of the website. If I could that would be great!
Priority: Low
Label: Question
Status: Closed
Date Submitted: Aug 6, 2019 4:03 PM
pn 448301
Priority: Low
Label: Question
Status: Closed
Date Submitted: Aug 7, 2019 1:37 PM
TRYING TO FIND OUT IF THE ELECTRIC RUNNING BOARDS ARE STILL COVERED UNDER A WARRANTY. CALLED AMP AND WAS TOLD TO GET ON ALAMO WEBSITE AND FILL OUT FOR...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Aug 27, 2019 4:23 PM
wheel to wheel 5 inch black oval when will they arrive?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Aug 28, 2019 12:33 PM
CUST PURCHASED ELECTRIC RUNNING BOARDS 07/17, THE MOTOR ON PASSENGER SIDE IS OUT. IS THE MOTOR STILL UNDER ANY KIND OF WARRANTY?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Aug 29, 2019 9:51 AM
wont show any pricing on the website, weh it used to show prices it only showed jobber price not our cost. how do we see our cost or do we have to cal...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Sep 25, 2019 4:37 PM
I need to be able to see my costs
Priority: Low
Label: Question
Status: Closed
Date Submitted: Oct 1, 2019 9:47 AM
Why are my prices the MAP or retail?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Oct 9, 2019 12:05 PM
Everything seems to be on backorder and out of stock. How long does it take to get something that is on backorder?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Nov 9, 2019 4:10 PM
Who gets this message? Please respond.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Dec 3, 2019 12:28 AM
HOW CAN I SEE OUR COST WHEN LOGGED IN. IT NO LONGER SHOWS IT.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Apr 7, 2020 9:38 AM
Last week I called 800-858-4487 to check the availability of E3-T516 and I haven't heard anything back. Can you please let me know if this is availabl...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jun 29, 2020 8:54 AM
How can I export or download PDF invoice copies?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Oct 6, 2020 11:02 AM
I am unable to order online, or file a return. I have downloaded the PACE catalog add-on and it doesn't work. I am trying to file a return (that I alr...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Nov 3, 2020 12:33 PM
Do you have this items in the stock RS55042
Priority: Low
Label: Question
Status: Closed
Date Submitted: Nov 9, 2020 11:00 AM
I apologize for asking this because I feel I may be wasting your time. But I am completely new to all this and literally thrown into ecommerce but I a...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Dec 8, 2020 4:30 PM
Am I able to pay invoices online?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Mar 3, 2021 2:56 PM
I am unable to pull up my account to change my ship to for the order I plac ed this morning. order conf.# 90WE037073
Priority: Low
Label: Question
Status: Closed
Date Submitted: Apr 20, 2021 1:29 PM
Hi we are planning a very large promo next month and I would like to link the PDF in the File Manager. I would like to update the file as needed to re...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Apr 29, 2021 4:57 PM
overcharged for shipping
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jun 10, 2021 3:22 PM
I submitted a return some days ago and have gotten no notice.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Sep 10, 2021 3:32 PM
i have lost my prices on the web what do I need to do
Priority: Low
Label: Question
Status: Closed
Date Submitted: Sep 11, 2021 9:23 AM
Is it possible for dealers to see Retail Costs when on the Retail page?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Dec 13, 2021 10:56 AM
IS IT POSSIBLE TO HIDE TRUE COST FROM CUSTOMERS VIEW IN THE CATALOG SCREEN ?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Dec 23, 2021 9:49 AM
Is there a reason I can't order online? I'm new and I am just wondering?
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 1, 2022 6:02 PM
HOW DO I HIDE MY COST TO SHOW CUSTOMER PARTS ON YOUR PAGE
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 17, 2022 10:51 AM
I am trying to place a dropship order and it isn't providing me the details for the customers address. Please email me at karan@motorwise.ca or ca...
Priority: Low
Label: Question
Status: Closed
Date Submitted: Jan 17, 2022 11:23 AM
I can no longer find the option to enable retail mode, and hide my price from customers when needed.
Priority: Low
Label: Question
Status: Closed
Date Submitted: Oct 14, 2022 11:24 AM
Category page shows many categories of products that aren't included in any of the brands that we have selected.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 7, 2017 8:43 PM
After selecting a category and series, it is intuitive to click on the year make model button in the top bar. If that is done it returns you back to t...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 7, 2017 8:46 PM
If the long description is populated in the database it should be displayed as the description on the page that shows multiple products.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 7, 2017 8:47 PM
In this case, showing RWD and 4WD in the left column as clickable links to narrow the selection would be an alternative to pushing the fitment or mayb...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 7, 2017 8:50 PM
We would like the ability to have a promotion show up for an entire brand (displayed similarly to the rebate banner) and also for a product series. Ty...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 7, 2017 9:03 PM
make it possible for us to receive lost sales emails immediately upon being reported or at scheduled intervals in addition to daily.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 7, 2017 9:04 PM
make it possible for lost sales emails to go to multiple addresses.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 7, 2017 9:05 PM
Often we would like to feature a series and not a particular part. Is there any way to do this?
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 8, 2017 12:07 PM
Typeface should probably be a little heavier to make sure it is legible in all color combos on all browsers.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 8, 2017 12:10 PM
Possibly adding something similar to digital showcase to show what products do fit the vehicle ,when the product they select doesn't fit. On digital s...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 20, 2017 10:18 AM
I hate the wording "out of stock" especially when used where we are showing say 10 choices and we only stock 4, that looks like poor supplie...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 20, 2017 6:39 PM
There are too many Sub-Categories of winches. Perhaps grouping them by weight rating instead.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 26, 2017 3:19 PM
When looking up shocks, there is nothing to identify if the shock is for the front or rear.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 26, 2017 4:15 PM
PO # 638558-1DR CONFIRMATION #MWE0001386
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Apr 21, 2017 2:03 PM
WE DO NOT SELL WHEEL SPACERS, YET THERE IS A LINE FOR IT UNDER SOUTHERN TRUCK AFTER YOU PUT VEHICLE INFORMATION. THIS WILL LEAD NEW SALESMAN WE ARE T...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 4, 2017 11:47 AM
WHEN LOOKING UP INTAKES OR PARTS THAT CHANGE WHEN THE MOTOR SIZE IS DIFFERENT, IT WOULD HELP IF THE SYSTEM DID NOT LOOK UP A PART UNTIL AN ENGINE SIZE...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 4, 2017 1:18 PM
you can't copy a part # from vendor site and then paste it in your search bar
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 4, 2017 4:47 PM
W/ CMS 07-17
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 11, 2017 6:28 PM
CANT FIND PART NUMBERS IN BLACK COLOR
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 12, 2017 1:24 PM
IS THERE A WAY TO PUT THE VEHICLE CONFIGURE ON THIS SITE THAT ARIES HAS ON THEIR SITE SO WE ONT HAVE TO GO BACK AND FORTH WHEN CUSTOMER WANTS TO SEE A...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 15, 2017 12:24 PM
2013 RAM 2500 EXTEND-A-FENDER PART NUMBERS
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 16, 2017 5:18 PM
need something that says"Click here to see where the stock is located"
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 23, 2017 1:57 PM
@ the top of the page, maybe a box that is more visible? Or instead of What are you looking for, Search...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 23, 2017 1:59 PM
once you enter a qualifiers instead of leaving the options that don't fit with the notation they don't, why not remove them,
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 25, 2017 6:25 PM
604080 LEVELING KIT FOR 14 RAM 2WD NOT SHOWING AS OPTION ON LOOK UP BY MAKE AND MODEL, SEVERAL IN STOCK
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: May 31, 2017 11:41 AM
I would like to be able to see when the subusers have logged in last
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jun 9, 2017 5:09 PM
AFTER VEHICLE INFO FILLED IN , I GO TO CATALOG FOR ITEMS AND THEY ARE NO LONGER IN ALPHABETICAL ORDER.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jun 9, 2017 6:43 PM
i had a customer seach by part number DZ86973 and it showed we had 0 in stock. However we had quantity of the Wtn and LOT pieces. He entered a lost ...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jun 15, 2017 10:39 AM
AFTER PLACING AN ORDER, THE ORDER HISTORY DOESN'T DISPLAY READILY,
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jun 23, 2017 11:26 AM
I DO NOT SEE WHERE THE BED LENGTH IS ON THE LOOK UP SCREEN OR ON THE PART ORDER SCREEN
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jul 5, 2017 11:13 AM
We need to have a way for items that require another part display this information. For example looking up Aries Advantage Step bars for a 2017 Chevy ...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jul 12, 2017 1:29 PM
TRY TO LOOK UP A PENDA BED LINER AND DID NOT COME UP WITH ANY THING
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Aug 8, 2017 12:12 PM
I enter a part#, I pick the appropriate part, it displays it and anything with a similar number? If I select the part from the drop down it should ...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Aug 22, 2017 1:53 PM
as per previous request, I type 6425, I select the MSD 6425, but it lists anything with 6425 in the part# even though I selected the MSD ?? It sho...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Aug 22, 2017 1:56 PM
I would normally get a confirmation via email immediately after submitting my order Can we do this on the new system??
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Oct 19, 2017 6:05 PM
CAN WE PLEASE HAVE PICTURES OF THE WEATHERGUARD TOOL BOXES SHOW FOR THE 2017 F250S
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Oct 30, 2017 1:23 PM
How can I easily hide my cost on the webpage where I can easily find it again
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Dec 8, 2017 6:10 PM
It wuld be nice if we can set ALL widgets to go live at certain times. Right now only banners are able to be scheduled, I would like custom HTML block...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Dec 21, 2017 6:12 PM
it would be wonderful to request RMA's online as well. If this option is available, I can not seem to locate it on the new page.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Dec 26, 2017 4:57 PM
the NPW equivalents are in fact subs for items in other brands or same brands but maybe a different finish or packaging that would or might be accepta...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Dec 29, 2017 12:27 PM
the user should be asked to choose or enter the engine size when entering the vehicle info ( year/make/model/engine)
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 16, 2018 3:51 PM
No descriptions on what the convertors fit
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 22, 2018 1:07 PM
would it be possible to add engine size to the search option, this would eliminate needless applications
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 22, 2018 1:09 PM
SHOULD PUT THE SEARCH BOX IN THE MIDDLE OF THE PAGE AND ALSO THE APPLICATION LOOK UP.MAYBE JUST ABOVE OR BELOW THE BLACK HEADER. ALSO TO SHOW INSTEAD ...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jan 22, 2018 7:28 PM
On the new e-Tristate, after parts are ordered the option to print is not given unless you go back in to the orders list. I would like to see a print ...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Feb 9, 2018 2:14 PM
I would like to have a setting in my profile where i can set what the default mark up can be. That way if i am using the retail view it only shows wh...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Feb 15, 2018 3:03 PM
Each part or kit has detailed instructions as to how long it will take to install the part. Since this is static each part should also include how ma...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Feb 15, 2018 3:06 PM
In the administrator profile there should be a feature where we can set the labor prices, Default mark up, Max discount rate, Default discount bracke...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Feb 15, 2018 3:08 PM
Just a designer's suggestion, It would be pretty cool to be able to input an image as the title of a widget. There is the options to include widget'...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Mar 29, 2018 1:39 PM
If I find a part I am interested in, it would be nice to see, and be able to click, on a link for the Category/Subcategory for that part.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jun 11, 2018 3:00 PM
BRACKETS ARE INCLUDED WITH 202019-2 BUT IT SAYS BRACKETS NOT INCLUDED
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Aug 2, 2018 11:45 AM
This 15 step process for placing an order is ridiculous, the old site was so much simpler.
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Sep 24, 2018 2:42 PM
i need a copy of an invoice - where can i find it??
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Jun 5, 2019 11:53 AM
Popular brands don't show up like Access, Truxedo when doing year/make/model search and going by categories. It's easier for customer to just go to br...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Feb 7, 2020 9:48 AM
it would be nice to see my orders when my sales person orders something for me. it would also be nice to see drop ship orders as well or any order tha...
Priority: Low
Label: Enhancement
Status: Closed
Date Submitted: Mar 15, 2021 9:23 AM
THIS SAYS IT DOES NOT FIT BUT THIS IS THE CORRECT PART NUMBER
Priority: Low
Label: Search
Status: Closed
Date Submitted: Aug 29, 2017 4:49 PM
THIS IS FOR THE FORD SD NOT THE F150
Priority: Low
Label: Search
Status: Closed
Date Submitted: Aug 29, 2017 4:52 PM
AMP 75155-01A WILL NOT FIT A 2017 TOYOTA 4-RUNNER LIMITED. IT WILL FIT OTHER SUB-MODELS BUT NOT THE LIMITED.
Priority: Low
Label: Search
Status: Closed
Date Submitted: Sep 14, 2017 12:28 PM
When I enter 2017 Chevrolet 2500 for TSE steps the only parts that come up are step pads. If I enter the part #88-5583 it states not a fit.
Priority: Low
Label: Search
Status: Closed
Date Submitted: Dec 14, 2017 10:49 AM
BRINGS UP THE "BRAND" of BOLT, should bring up the scores of MR Gasket, ARP, ACT, Centerforce, etc. real flywheel bolts, BOLT brand should b...
Priority: Low
Label: Search
Status: Closed
Date Submitted: Dec 28, 2017 3:30 PM
this returns, 1000.00 headers not Mr Gasket or Remflex etc Rick K
Priority: Low
Label: Search
Status: Closed
Date Submitted: Dec 29, 2017 12:38 PM
ONLY OFFERING 2 BRANDS , MISSING COMPCAMS AND SPECIAL ORDER VENDORS ....DG CANADA
Priority: Low
Label: Search
Status: Closed
Date Submitted: Jan 23, 2018 8:31 AM
Jotto Desk Part numbers show as an invalid part, although you DO have them must call to order
Priority: Low
Label: Search
Status: Closed
Date Submitted: Feb 13, 2018 10:54 AM
I know people always tell us when something is WRONG, but I just wanted to tell you that your website is WONDERFUL!!! As a dealer/installer, I do look...
Priority: Low
Label: Search
Status: Closed
Date Submitted: Apr 26, 2019 9:19 AM
Can not seach part 69-1041 in search field
Priority: Low
Label: Search
Status: Closed
Date Submitted: Dec 30, 2019 2:39 PM
The photo associated with Iron Cross 9980-MB is not the matte black version. The matte black version has black step pads, not polished step pads
Priority: Low
Label: Data Improvement
Status: Closed
Date Submitted: Feb 22, 2019 11:05 AM
It looks like the Nitro Lux data is not complete. Images missing and not part of bulb identifier
Priority: Low
Label: Data Improvement
Status: Closed
Date Submitted: May 15, 2019 10:16 AM
Fitment data does not appear to be correct on this item.
Priority: Low
Label: Data Improvement
Status: Closed
Date Submitted: Aug 27, 2019 8:25 PM
When searching for steps the DZ3700303 is returned as Fitment "YES". These do not fit! Neither do the DZ3700301 that also shows up. Universa...
Priority: Low
Label: Data Improvement
Status: Closed
Date Submitted: Feb 4, 2020 12:48 PM
if you can not get rancho shocks, PLEASE take them off your web site!!
Priority: Low
Label: Data Improvement
Status: Closed
Date Submitted: Feb 18, 2021 3:27 PM